Advice Programme

We provide free and confidential information, advice and guidance on welfare benefits, with the support of a committed team of volunteers.

We assist Latin American and other migrant communities to access essential services and navigate the UK system.

Welfare support service opening hours

How can we support you?

Our Advice Programme is delivered with the support of volunteers, so the type and level of support we can provide may be limited. We may not be able to assist with every situation or request, and we appreciate your understanding.

Please note that we currently do not have immigration advisers authorised by the Immigration Advice Authority (IAA) who can provide immigration advice. However, we can help you access reliable and safe immigration advice by signposting you to appropriate specialist organisations and services.

How to access our service

You can access our welfare support service by visiting our community centre during our drop-in sessions (no appointment needed):

📍 Latin American House - 10 Kingsgate Place, London NW6 4TA

  • Monday to Thursday, 9:30 am – 12:30 pm (First come, first served basis).

If you need support with a different issue or are unsure whether our advice service is right for you, please call us on 020 7372 8653.